Your stay in this property will be covered by our StayProtection package with Stay Benefits included! Read more
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Every time you rent through Flatio, you're automatically covered by our StayProtection package.
By booking this property, you'll also enjoy extended protection in the form of Stay Benefits - a unique offering backed by AXA! Here's what such packaging includes:
Once you send a reservation request, the landlord is notified that you are interested in their offer. From that moment, they have 24 hours to approve or reject your reservation.
Landlords are mainly interested in the profile of their tenant. Do not forget to fill in all necessary information, add your profile picture, or even make a short video about yourself. Doing that will make you more attractive for the owner and your reservation will more likely get approved.
You can take a look at the contract in advance and online with every offer. After you sign it, you will find it in the application My Housing.
While arranging a contract on Flatio, you do not have to worry that it could be disadvantageous for you. Our contracts are made so that we avoid all problems! All of them are the same, used by all the landlords on Flatio.
Ваше время дорого. Именно поэтому мы добавили на нашу платформу возможность виртуального тура, чтобы вы могли увидеть некоторые из объектов аренды, размещенных на Flatio, не выходя из дома.
Если виртуальный тур не доступен для выбранного вами жилья, вы можете связаться с арендодателем и спросить его, готов ли он провести для вас персональную экскурсию по жилью.
Если вы заселились, а арендованное жилье не соответствует информации на Flatio, сообщите нам об этом как можно скорее!
Если условия для отказа соблюдены и арендодатель не может устранить проблему немедленно, у вас есть возможность расторгнуть договор аренды с полным возвратом денег. Мы также активно поможем вам найти альтернативное жилье и будем рядом с вами до тех пор, пока все не будет решено.
С условиями и всеми подробностями нашей Гарантии при переезде вы можете ознакомиться в этой статье нашего Справочного центра.
How you can cancel a reservation varies depending on what stage the reservation is in.
Is your reservation request still waiting for landlord approval? Then you can simply cancel it directly from your My Housing web app!
However, suppose the owner has already approved your reservation request, and you are no longer interested in it. In that case, you can still cancel the reservation before you sign the lease agreement. Just consider that you should do this only in essential cases. Because when the landlord accepts your reservation, their property is stopped being advertised, and they can lose the chance to rent their property to someone else.
Do you have an approved reservation and also a valid agreement? In order to cancel your reservation, contact Flatio customer support well in advance of your contract beginning (the specific time and amount of refund depends on the type of cancelation policy).
What will you get?
Tips for traveling as a digital nomad
All the Flatio benefits for free
Special offers for special prices - only for registered people!
The area is beautiful, the neighborhood is great. The apartment is lackluster, smaller than it seemed via photos, a bit dirty. Crooked toilet seat cover, no hook for the shower head, hot water ran out quicky,dishes and kitchen equipment dirty.
All this I could have delt with and would not have complained. However there was a bed bug problem.
When I spoke to the landlord about it she offered a new mattress and sheets. I tried to explain that while that would be nice it would not make the bugs go away. It needed to be treated professionally cleaned and sprayed.
She agreed to have this done in two days. To her credit she did get a new mattress and have the apartment cleaned. But it was a maid cleaning not pest control, and did not solve the bed bugs.
When I brought this up to flatio and the landlord again it became an issue. Flatio claimed as she "toook action* by cleaning the flat, that I could not leave my contract, or be put in another flat, basically said there was nothing they could do.
The landlord was annoyed, said they had done all they could and thought it was ridiculous I was still upset. The landlord was conveniently out of town during all this, and had her daughter call me, her daughter even went so far as to blame me for ruining the mattress and saying they fixed everything and I had no reason to complain and tried to use my visa restrictions against me.
Regardless of my Visa status the flat had bedbugs which I informed them of as soon as I realised what it was. 14 days I had to stay, getting bitten and fighting with flatio and the landlord. In the end we ended the contract and I was able
Find much better accommodations.