The lease agreement is a document signed directly between you and the tenant (lessee). Therefore, both parties are responsible for fulfilling the terms and conditions in the lease agreement (i.e. both the landlord and the tenant who rented the property).
If for any reason the other party fails to fulfill its obligations under the lease areement and you can't resolve the situation, please contact our Customer Care team.
We'll investigate the situation and try to be as helpful as possible so that both parties are satisfied.
