Войти как арендатор Войти как домовладелец Войти как компания
Help Center Help for tenants How does Flatio work? What if I find out that the apartment does not correspond to the description when I move in?
Categories
We are sorry, we don't have this article in your language.

What if I find out that the apartment does not correspond to the description when I move in?

We also thought about that and our lease agreements are ready for these situations. If you find out that the accommodation does not correspond to the presentation on our portal from the moment of sending the reservation request, it is possible to withdraw from the Lease Agreement pursuant to Article 3, point 1 of the General Terms and Conditions.

Withdrawal is possible until 20:00 the day after the handover of the housing (or after the start of the lease agreement), and if this happens, we will refund you the entire first rent, including the reservation and service fee. In addition, we will reimburse you for up to 7 days of alternative accommodation!

Was this article helpful?