Strict (30-days)
StayProtection
StayProtection for Tenants is a Flatio coverage that applies to you at all times. It was designed to protect you, your money, and your peace of mind. StayProtection also includes an exclusive Move-in Guarantee, ensuring you'll have a place to stay even if things don't go as planned.
+ Stay Benefits
StayProtection
+ Stay Benefits
Stay Benefits is a special part of the StayProtection coverage which doesn't come with all Flatio properties. They include liability insurance, assistant services, and 24/7 online support for all situations covered by this package.
You can read more about the StayProtection and Stay Benefits packages and when they are applicable on this page.
Neighborhood hero
Experienced host
CHECK-IN: Self check-in, owner will send a clear instruction, very easy check in, feel safe too.
CLEANNESS: I find this a big problem. When I checked in, the floor has a lot of small hairs, I also found some hairs on the bed linens and pillows even though they seem washed. I texted Marcelo the landlord and he asked the cleaner to come change the bed linens. Then I also found the towels are not clean, same issue with some very small hairs and some dirty stuff that I do not want to describe. I didn't use them all all. I also washed all the bath towels again just to be sure. The bathroom sink was a bit blocked (which was ok to use but I need to wait for the water to go down which is a bit annoying). I also found the kitchen not very clean. I need to wipe the surface again myself. (I am being very honest here, I also took pictures if any party doubts the truth of my review)
EQUIPMENT: There's enough equipment for staying here, like iron board, clothes horse, basic cooking equipment etc. However there's nothing provided for kitchen cleaning, no washing liquid, no soap, no hand wash, nothing. I need to contact the landlord again to get them. Dishwasher is super dirty and it's broken. I also reported it to the landlord. There's no hoover, only a broom, the toilet seat cover is broken, and the light when you enter the apartment is also broken, but these don't bother me too much.
VIEW: Apartment is on the 4th floor, very nice city and mountain view, you can also see a bit of the river. If you look down you can see the busy traffic, I love watching traffic police man guiding the traffic, it's fun to just observe the city in this way. :)
SLEEP: I need to close all the windows to be able to sleep, but then there's no airflow, so I have to keep the fan on all the time. but I guess a good location means noisy road, it didn't bother me too much.
WORK&LIFE: It's a perfect place for a short stay, the apartment is small but has everything you need. However if you are a digital nomad and want to work while travelling, you might need to think about bringing some of your own equipment, there's no dedicated workspace, but I managed to use pillows for a back support ;)
CHECK OUT: It's the same as check in, very easy, the landlord will tell you where to keep the key etc. However when I was about to leave the apartment, the building was locked for some reason and the landlord didn't give me the key to open the door to the building.. I was locked for about 20 min and luckily someone in the building helped me open the door. It's a bit dangerous as there's a chance I would miss the flight. According to the landlord this door never locks, but I guess it's safer to give the tenant the key just in case this happened. Maybe I was just not lucky :(
LANDLORD: Marcelo is very nice, quick response, and very helpful for everything, also provided good restaurants nearby. Tthe only issue is he was travelling in Brazil and when I checked in the wifi provided in the apartment was wrong which caused me a delay for a work call, but he replied me and provided me the information as soon as he got up, which was appreciated! Even though there's issues here and there in the apartment, Marcelo is willing to try his best to solve it for the tenants. I believe he will fix all the issues in the apartment soon.
It's very close to city center and shopping street, supermarket is 3min walk, bakery and restaurants are super close too, plenty of choices. The apartment is in a very nice location and close to everywhere. Everywhere you want to go is walkable, and If you want to go a bit further, plenty of public transportation! However it's a bit noisy as it is on a very very busy road.
The bakery downstairs is so nice, cheap and tasty! The roasted pork sandwich from downstairs at the corner (Casa Guedes Tradicional) is amazing. Must try!
It's close to the Santa Catarina St, and major transport hub, so very convenient. There are many restaurants right near the flat and beautiful old park
Cafeterias to the left and right side from the house are both great and affordable!
It's a lively part of town, away from the main touristy spots but a close enough walk to everything. Packed with bars and restaurants nearby.