Strict (30-days)
StayProtection
StayProtection for Tenants is a Flatio coverage that applies to you at all times. It was designed to protect you, your money, and your peace of mind. StayProtection also includes an exclusive Move-in Guarantee, ensuring you'll have a place to stay even if things don't go as planned.
+ Stay Benefits
StayProtection
+ Stay Benefits
Stay Benefits is a special part of the StayProtection coverage which doesn't come with all Flatio properties. They include liability insurance, assistant services, and 24/7 online support for all situations covered by this package.
You can read more about the StayProtection and Stay Benefits packages and when they are applicable on this page.
Neighborhood hero
The building with apartments is designed like a hotel (is within a apart-hotel building) so it has reception, 3 elevators and very solid entrance door.
The street is very nice (is pedestrian zone), it has 2 small coffee places, also a sushi place and great wine store.
Jana, the lady that is in charge with the apartment is very nice and helpful, she answers very quickly and speaks very good English.
The pluses of this apartment:
-Good location very close to Novy Smichov shopping mall, tram station, metro station and city-center is very accessible.
-Bathroom: very big bathtub, big mirror and a lot of space for putting stuff. The washing machine is very big and works perfectly.
-Kitchen: coffee machine was really nice, and the dishwasher as well, but the kitchen is very small.
-Very big wardrobe in the bedroom.
-The apartmenat has everything you need for a short-period stay and it’s very quiet.
The minuses:
1. Level of cleanliness was not the one we expected (considering the price and apart-hotel concept):
-the sheets, pillows, towels and quilt were smelly (didn’t use them).
-the vent-filter form the bathroom was very dirty (probably never cleaned). We saw the mould that was building up on the edges and we decided to take it down and clean it.
-the wardrobe was dusty, we had to clean it out before putting the clothes.
-the microwave from the kitchen smelled very bad (we decided not to use it) and we had to clean everything again in order to obtain a level of desired cleanliness. The fridge is small and pretty old. No oven. The metal chain that kept the closet closed (the one with cleaning products as the lady told us) looks very odd.
2. Mattress on the double bed is very hard (one can fell the arches from the mattress) and not very comfortable.
3. Despite modern ambient clear signs of wear: the walls have scratches, the bottom of the door frame of the bathroom is really worn out.
4. We also had some problems with the boiler (when trying to adjust the heating it stopped).