Your stay in this living space will be covered by our StayProtection package with Stay Benefits included! Read more
По прибытии вас будет ждать приветственный набор, который поможет вам почувствовать себя как дома и избавит от необходимости отправляться в супермаркет: в него входят вода, оливковое масло экстра-класса, соль, сахар и кофе. Кроме того, Паоло с удовольствием преподнесет вам небольшой подарок из местных деликатесов (состав которого зависит от сезона и продолжительности вашего пребывания), а благодаря его программе гостеприимства вы сможете воспользоваться эксклюзивными скидками на завтраки, обеды и другие развлечения в избранных заведениях Поццалло и близлежащих городов. По запросу Паоло также с радостью подвезет вас на машине от станции прибытия до апартаментов.
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My name is Paolo, I am born in 1985 and I live in Pozzallo (province of Ragusa, south-eastern Sicily), a charming seaside town renowned for its beautiful beaches and wonderful surrounding territory. I have been managing two short-term rental apartments for over 10 years, and since 2026 I have been operating under my registered trademark Pozzallo Affitti Brevi / Short Rentals. Both apartments are situated in well-served, central locations, making it easy to explore the town entirely on foot. As a touch of our creative hospitality, the apartments are decorated with an exclusive series of original vector illustrations designed by me, depicting the iconic monuments of the Val di Noto. I truly love welcoming my guests and ensuring they have the best possible stay by sharing local tips on the best places to visit, how to get around, and where to eat. I am always available to help with anything my guests might need, including car journeys and exploring the local area. Pozzallo is part of the Val di Noto region, world-famous for its UNESCO World Heritage Baroque towns such as Noto, Scicli, Modica, Ragusa Ibla, and Syracuse. All of these cultural gems are within a 20 to 40-minute drive, making Pozzallo a strategic and ideal base for exploring the whole of south-eastern Sicily. Here, you can enjoy an authentic, friendly coastal community and a remarkably mild climate, even during the winter months. Furthermore, from Pozzallo it is possible to embark for Malta, and reach the island in less than 2 hours.
Every time you rent through Flatio, you're automatically covered by our StayProtection package.
By booking this living space, you'll also enjoy extended protection in the form of Stay Benefits - a unique offering backed by AXA! Here's what such packaging includes:
Once you send a booking request, the host is notified that you are interested in their listing. From that moment, they have 24 hours to approve or reject your booking.
Hosts are mainly interested in the profile of their guest. Do not forget to fill in all necessary information, add your profile picture, or even make a short video about yourself. Doing that will make you more attractive for the owner and your booking will more likely get approved.
You can take a look at the contract in advance and online with every listing. After you sign it, you will find it in the application My Housing.
While arranging a contract on Flatio, you do not have to worry that it could be disadvantageous for you. Our contracts are made so that we avoid all problems! All of them are the same, used by all the hosts on Flatio.
Ваше время дорого. Именно поэтому мы добавили на нашу платформу возможность виртуального тура, чтобы вы могли увидеть некоторые из объектов аренды, размещенных на Flatio, не выходя из дома.
Если виртуальный тур не доступен для выбранного вами жилья, вы можете связаться с арендодателем и спросить его, готов ли он провести для вас персональную экскурсию по жилью.
Если вы заселились, а арендованное жилье не соответствует информации на Flatio, сообщите нам об этом как можно скорее!
Если условия для отказа соблюдены и арендодатель не может устранить проблему немедленно, у вас есть возможность расторгнуть договор аренды с полным возвратом денег. Мы также активно поможем вам найти альтернативное жилье и будем рядом с вами до тех пор, пока все не будет решено.
С условиями и всеми подробностями нашей Гарантии при переезде вы можете ознакомиться в этой статье нашего Справочного центра.
How you can cancel a booking varies depending on what stage the booking is in.
Is your booking request still waiting for host approval? Then you can simply cancel it directly from your My Housing web app!
However, suppose the owner has already approved your booking request, and you are no longer interested in it. In that case, you can still cancel the booking before you sign the lease agreement. Just consider that you should do this only in essential cases. Because when the host accepts your booking, the living space is stopped being advertised, and they can lose the chance to rent their property to someone else.
Do you have an approved booking and also a valid agreement? In order to cancel your booking, contact Flatio customer support well in advance of your contract beginning (the specific time and amount of refund depends on the type of cancelation policy).
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