This badge is awarded to listings where the previous tenant(s) experienced a smooth move-in and move-out, as evidenced by either a positive review or no bad review from them, indicating a smooth handover of the rental unit to the landlord.
Проверено Flatio
The badge is awarded to listings where a Flatio team member was physically present, whether to take photos, create a virtual tour, or stay in the rental unit for various reasons – either alone or with friends and family.
StayProtection vs. Stay Benefits
StayProtection
StayProtection for Tenants is a Flatio coverage that applies to you at all times. It was designed to protect you, your money, and your peace of mind. StayProtection also includes an exclusive Move-in Guarantee, ensuring you'll have a place to stay even if things don't go as planned.
+ Stay BenefitsStayProtection+ Stay Benefits
Stay Benefits is a special part of the StayProtection coverage which doesn't come with all Flatio properties. They include liability insurance, assistant services, and 24/7 online support for all situations covered by this package.
You can read more about the StayProtection and Stay Benefits packages and when they are applicable on this page.
Verified by Nomad Inspector
This badge is awarded to properties that have been inspected by a Nomad Inspector and verified as suitable for remote work in terms of Wi-Fi speed, workspace, location, etc. A Nomad Inspector is a digital nomad influencer who is a member of Flatio's Nomad Inspectors Club.
Perfect for professionals
A personally selected flat that meets the requirements of business clients
Leading competitor platforms
In our comparison, we mainly considered platforms that have a similar focus as Flatio and are also suitable for medium- or long-term stays. In particular, we analyzed data from Booking.com, Spotahome, Homelike and Uniplaces.
Neste momento sinto que estu a ser roubado pela Flatio.
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07.01.2023•Lagos
Ole Johannes T.
Tenant
Horrific fees, nothing is received for the fees, plattform is otherwise reliable and functional
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20.12.2022•Лиссабон
Camille Q.
Tenant
Everything could have been done better. I have used Airbnb for over ten years; this was my first and last time using Flatio. You don't actually get any support from the company, despite paying an insane fee, and I felt helpless in what was one of the worst months of my life. Never again.
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28.12.2022•Прага
Ghanim M.
Tenant
I would not recommend Flatio to friends because even though the people who rented out the apartment lied to us about how secure the apartment is. Flatio sided with the landlord and refused to force them to give us a full refund. Airbnb puts the tenant above the landlord.
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24.12.2022•Lagos
Mike F.
Tenant
I won't be using Flatio again after this experience. My advice:
1. Employ customer support staff who actually care
2. Don't pay landlords upfront as you have no power to look after your paying customers
3. Check with landlords if they will be staying in the property now and again – make sure this is noted on the listing
4. Check if children and dogs will be present at the property and make sure this is shown in the listing if they will be there, even once in a while
5. If the above points are lied about, let the customer leave early with a refund (only possible if the landlords aren't paid on move-in)
I really feel the above are basics requirement when finding a long-term home, which is your business model.
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27.10.2022•Lagos
Abel L.
Landlord
Nothing, you give zero support when guest damage the properties.
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18.11.2022•Фуншал
Abel L.
Landlord
Nothing, you give zero support when clients damage the properties
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18.11.2022•Фуншал
Abel L.
Landlord
To nobody, you don’t give the help bedded when a tenant wreaks the property or are able to listen to anything that we have to say.
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18.11.2022•Фуншал
Charles J.
Tenant
forcing users to fill out surveys
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30.08.2022•Барселона
Chiara D.
Tenant
I'm waiting for an answer to my last email regarding the situation in the flat I rented as the landlady didn't take responsibility.
I would like to know what is your position about that and how you intend to proceed.
I wrote to Flatio immediately as I realised the nature of the problem I encountered, the response was fast but the support and compensation I received is not adequate. I understand that this situation might be difficult to assess but you allowed me to rent a place that wasn't safe to live in.
I received an answer to my email and Flatio position is that you will not doing anything about it.
And the next person who will rent the flat I stayed in will have the same problem I encountered as the landlady denied that there's a problem in the flat.
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17.10.2022•Лиссабон
Anastasiya D.
Tenant
there is not a contact
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28.10.2022•Прага
ANGELA S.
Landlord
No responde ante los problemas, voy a dar mi apartamento de baja
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25.10.2022•Аликанте
Alazne G.
Tenant
Los fees carísimos, desorbitado
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14.10.2022•Прага
Marwa A.
Tenant
I am displeased because after I have sent flatio pics of the conversation between me and the landlord, still I didn't get a reefund for the stay and even paid for days which I didn't stay.
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16.09.2022•Прага
Yevhen I.
Tenant
well, the reservation process is cumbersome... I wanted to check with the host if they can put a dishwasher, but I had to make a reservation request for some reason
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05.09.2022•Vila Nova de Gaia
Raquel V.
Landlord
I didn't receive yet my payment
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01.08.2022•Caxias
Tamas G.
Tenant
Customer service could be better. It seems like Flatio just focusing on making profit and dont seem to care much about the right of the tenants. The ignore if you complain and come up with ridicolous excuses why you cant move out. Terrible company!
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11.07.2022•Вена
Chema C.
Landlord
Vuestra rápida respuesta es algo favorable.
El que no tengamos el contrato firmado inmediatamente no tanto
La intermediación con el inquilino, en este caso por suciedad excesiva muy deficiente.
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07.07.2022•Аликанте
Chen M.
Tenant
No ability to contact the landlord before booking? feature severely needed
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04.07.2022•Прага
Michele S.
Tenant
The website is confusing and the UI is terrible. Finding any sort of mundane information, such as the address of a flat, is impossible. I had to resort to messaging the landlord for basically everything. I also had the feeling the service is geared towards long term letting agreements rather than short stays. I don't think I'll be using this again. At least there are some good prices, but overall a bad website experience.
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09.07.2022•Лиссабон
Dana H.
Landlord
Po změnách v přístupu k majitelům již nemohu Flatio doporučovat.
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06.06.2022•Прага
Jeffrey S.
Tenant
Faltio NEVER looks after the tennent. Trust us, we found out the hard way. We were evicted by landlord 6 days into a 12 month contract with no support at all by Flatio. Any doubts? We kept all the documentation. A horrible first time and last.
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01.06.2022•Лиссабон
Jana M.
Tenant
Ignorance k nasemu problemu, triky ve vasich podminkach... Plus nemoznost se s vami spojit v dobe nastehovani, coz mela byt emergency linka.
Uz nikdy Vic vasi agenturu.
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29.04.2022•Прага
Luboě M.
Tenant
Protože hodnocení nejde přeskočit.
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18.05.2022•Прага
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