This badge is awarded to listings where the previous tenant(s) experienced a smooth move-in and move-out, as evidenced by either a positive review or no bad review from them, indicating a smooth handover of the rental unit to the landlord.
Проверено Flatio
The badge is awarded to listings where a Flatio team member was physically present, whether to take photos, create a virtual tour, or stay in the rental unit for various reasons – either alone or with friends and family.
StayProtection vs. Stay Benefits
StayProtection
StayProtection for Tenants is a Flatio coverage that applies to you at all times. It was designed to protect you, your money, and your peace of mind. StayProtection also includes an exclusive Move-in Guarantee, ensuring you'll have a place to stay even if things don't go as planned.
+ Stay BenefitsStayProtection+ Stay Benefits
Stay Benefits is a special part of the StayProtection coverage which doesn't come with all Flatio properties. They include liability insurance, assistant services, and 24/7 online support for all situations covered by this package.
You can read more about the StayProtection and Stay Benefits packages and when they are applicable on this page.
Verified by Nomad Inspector
This badge is awarded to properties that have been inspected by a Nomad Inspector and verified as suitable for remote work in terms of Wi-Fi speed, workspace, location, etc. A Nomad Inspector is a digital nomad influencer who is a member of Flatio's Nomad Inspectors Club.
Perfect for professionals
A personally selected flat that meets the requirements of business clients
Leading competitor platforms
In our comparison, we mainly considered platforms that have a similar focus as Flatio and are also suitable for medium- or long-term stays. In particular, we analyzed data from Booking.com, Spotahome, Homelike and Uniplaces.
The use of a credit card should not come with a fee. I realize you use a third party but there shouldn't be an additional charge for prompt payment via credit card.
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06.02.2019•Прага
Jan A.
Landlord
Vice nabídek
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29.01.2019•Прага
Lizet W.
Tenant
The idea of the service is great. Just highly expensive. Both the appartments as the fee to Flatio which gets higher the longer you stay. A longer stay should be less expensive since you try to promote longterm stay. If I didn't get money from my boss for the first month in Prague, I would have never been able to afford it. So I don't recommend, since there are plenty of options for long term stay in Prague that are cheaper.
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25.12.2018•Прага
Monique B.
Tenant
Fees are too high
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03.01.2019•Прага
Ouissam N.
Tenant
It’s easy to understand, it works easier like an Airbnb but there was some problems with the payment system.
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01.01.2019•Прага
Zuzana P.
Landlord
Spatna zakaznicka podpora, velmi tezce se lze dovolat, reseni problemu mi prislo neprofesionalni (nevolala jsem proto, abysme si spolecne zalamentovaly, ale aby mi situaci pomohla vyresit), ale slecna byla aspon mila a ochotna. Aplikace je dost chuda a uzivatelsky ne zcela pratelska. Napr. zpusob rezervaci - majitel nema casto ani zakladni info o najemnicich/hostech, a to ani to, kolik lidi ma v byte bydlet.
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26.12.2018•Прага
Alyssa-Juliet I.
Tenant
Overall, I am satisfied although the waiting was long when I wanted to leave the flat. There is a mentioning that if the tenant did not find the flat matching the description, he/she can change immediately. However, with the slow response, this is virtually impossible. I think that should be taken down if it is not guaranteed with quick support. Otherwise, my overpayment will be back and the support was helpful. I guess the slow support was caused by the lack of number of people. But I am satisfied as the support intervened eventually and there is no fuss about the refund. Thank you
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05.12.2018•Прага
Concetta P.
Tenant
Mediocre service, nothing pleased me this time. Flatio could improve its customer assistance, and by customer I mean the tenant.
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10.12.2018•Прага
Tomáš Z.
Tenant
asasdasda
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04.10.2018•Прага
Olivia L.
Tenant
I have to see the flat to give a relevant review
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30.10.2018•Прага
Kevin V.
Tenant
Not quite sure how it all works out..
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06.10.2018•Прага
Peter T.
Tenant
There is no notification when your request is rejected. So I remember waiting for a response assuming I would be notified if I didn't receive a property and maybe an explanation as to why so I could improve my messaging and I didn't hear a word.
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04.06.2018•Прага
Thalia J.
Tenant
I have still not received my refund for my adjusted stay/overpayment. I don’t understand how you can accept bitcoin as payment but are unable to refund with it. It makes no sense to me as I continue to wait for the refund.
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30.08.2018•Прага
Andy W.
Tenant
the service fee is severely undisclosed and really high
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08.06.2018•Прага
Ľubica Z.
Landlord
Dobrá služba, ak človek nemá smolu na podvodného nájomníka. Ak má, tak ho Flatio nie je schopné odhaliť. Poistenie pokryje len škody na byte, ale v danej chvíli nie nezaplatený nájom. V prípade serióznosti oboch strán to može fungovať k spokojnosti všetkých. V mojom prípade to bohužiaľ tak nebolo.
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23.08.2018•Прага
Khrista T.
Landlord
I think since you’re charging commission on each payment, you should also be the ones requesting the payments from the tenants and following up on it when they don’t pay it rather than telling me to contact the tenant.... apart from the online advertising I don’t see any added value in any services provided by Flatio.
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07.08.2018•Прага
Yasir A.
Tenant
Service is excellent, with rate 9. The communication system and client center pleased me the most. Overall very satisfied.
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29.07.2018•Прага
Andrew U.
Tenant
It isn't that I'm not satisfied with Flatio, it is that I have no opinion - yet - of the service. As the song goes, we've only just begun... Perhaps this survey should come later in the process.
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01.08.2018•Прага
Petr H.
Tenant
Nebyl jsem nespokojen.
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27.07.2018•Прага
Peter B.
Landlord
UX s help detskom, prehľadnejši web
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16.07.2018•Прага
Dylan R.
Tenant
I think it's good, but I think it's too soon to ask if I would recommend the service right after I've submitted my first booking!
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13.07.2018•Прага
Pavel D.
Landlord
velmi pozdní platba po ubytování,nervy
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06.07.2018•Прага
Aigerim K.
Tenant
This is my first time using Flatio and haven't had the complete experience of it yet.
I'll be happy to provide a comprehensive feedback after completion of my tenancy.
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04.07.2018•Прага
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Tips for traveling as a digital nomad
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