Flatio - ежемесячная аренда с человеческим отношением
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Sanni M.
Май 2019
Sanni stayed 1 month in Вена
Everything in the house was little bit broken or dirty. There was 5 people living at the same time and there wasn't enough room in the fridges and freezers which made cooking really hard. Bed was uncomfortable and wouldn't recommend for longer stay. It was bit hard to communicate with the landlord because she didn't speak very good English. Also she was throwing me out of the apartment in the on the street even I had paid rent for the last day and my flight was leaving in the evening and i had informed her beforehand. Wouldn't recommend this except if you don't find anything else
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Alexander K.
Май 2019
Alexander stayed 1 month in Прага
Čelkově je být slušný a oblast je slušná, ale nemůže použít podzemní garáž protože hostitelská neměla klíč k bráně.
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Philipp G.
Апрель 2019
Philipp stayed 1 month in Братислава
The apartment is well furnished and modern. However, the service is miserable. In my apartment, the flush button of the toilet was broken, the light of the cooker hood did not work and the holder of the shower head was broken. I stayed in this apartment for a month and nothing was repaired. Also, for a week I had no electricity in all the rooms except the bathroom. Apparently a fuse has jumped out. In principle, this can always happen. However, all the reception staff were unable to tell me where to find the fuse box. That's why I had no electricity for 6 days. If you have other problems it is very difficult to reach someone or you will get an answer after two weeks. The communication with the cleaning lady and other tenants is also catastrophic. In my case, the cleaning lady gave the key to my apartment to a foreign tenant and he put all my personal belongings in the hallway. I can not recommend this landlord.
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Athina Georgia K.
Апрель 2019
Athina Georgia stayed 2 months in Прага
The neighborhood is well-located and quite beautiful.
The appartment was not as it seemed in the advertisement, and the landlady was very, very rude.
I had informed her in advance that I would arrive with my parents who would stay with me for a few days. Through the messages, she didn't seem to disagree.
But, when we arrived she was quite surprised by their presence. Maybe it was because she doesn't really speak english and didn't understand my message. And of course, if there is good will, language is a problem that can be managed. But there was not.
She was an hour late for the check-in. We were given the key by another person, but still she was the landlady, so we had to wait for her, since there were a few problems in the house. It felted like they were not expecting us.
She had claimed that the appartment was first floor, and it was ground floor with a window on the street with rather transparent curtains. It was quite cold also.There was no cooking pot, no soap, the towels seemed used, there was dirt in the bathroom, one unwashed dish, a big spider, two spider webs, no oven, I had to ask to bring me the microwave oven ,the clothes washing machine was in the common hall, shared with 2 more appartments (something that is not specified). On top of that, she was quite un-eager to help. She brought additional heating (the same night at 23:00 when we were sleeping) ,new towels, soap, shampoo etc (after 2 days or something) but she was aggressive and rude, when I was just asking for what she had claimed to be included in the advertisement. I can refer many other cases in which she was rude, like when she came knocking my door at 9:00 on a Saturday morning, before letting me know in advance, to show the place to the new cleaning lady, but it would take too long.
When I asked if two relatives who wanted to visit me could stay with me she unswered that they should rent a hotel and that she already had made an exception for me by letting my parents stay free of charge. I sent her a message saying that I respect her will. Some days later, I received a notification that she has terminated the contract and I should move out in a 30 days period.
Luckily enough, In just one week I had already found multiple other choices for accommodation, better and cheaper.
I moved out before the notification period,and although I repeatedly asked her to make our move out date formal through flatio (I even had a friend tell her that in czech and she said she would), she did not, so I had to pay for the remaining days of my contract without really living in the flat, thanks to the quite unclear flatio contract that doesn't really protect tenants. I had also asked her to bring the handover protocol for signing, but she did not.
I am happy that I moved out anyway and I am not living in this mess anymore.
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André A.
Февраль 2019
André stayed 4 months in Прага
Good
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Jose Luis C.
Февраль 2019
Jose Luis stayed 4 months in Прага
The house was very dirty when she gave us the house. And also she did the check outof the house with the last teenant and our check in at the same moment.
She was very nice but didnt help us with some problems.
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James W.
Январь 2019
James stayed 3 months in Прага
I did not stay in this flat.
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Allison R.
Январь 2019
Allison stayed 17 days in Прага
When we first moved into the apartment, the wifi didn't work, we didn't have heat in the bedroom, our shower pressure was very low and was only a drip of water. Then one night our power went out. After we contacted the landlord about the issues, he installed a new shower head, tried to fix the wifi (it only sometimes worked), and he fixed the heat a little bit. Overall it was an ok apartment, not good that everything didn't work when we moved in, but good that it eventually worked out.
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Jakub K.
Январь 2019
Jakub stayed 2 months in Прага
Be super-careful with the owner. He was trying to get extra money from me: first he prolonged the contract for another 12 months without my consent, then he asked me for cash when I didn’t want to pay it and I started receiving reminders from Flatio. Do NOT give him cash, pay everything via the Flatio system.

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Andrea T.
Декабрь 2018
Andrea stayed 2 months in Прага
PROS
1) Excellent location: tram stop around the corner, 5 minutes to the Metro. Supermarket, other shops and restaurants nearby.
2) Balcony.
3) Well-equipped kitchen.
4) Large, comfortable bed.
5) The apartment looks recently renovated.

CONS
To be fair, some of the points below reflect our own experience and have since been fixed (especially 2&3). The owner is reactive and tries to solve the problems, but is doing so from a distance because he does not live in Prague, so everything takes more time.

1) The apartment was found in an unimaginably filthy condition that we had to remedy ourselves (e.g. urine underneath and around the toilet seat, trash in the bin, traces of food in the microwave, in the kitchen drawers, in the fridge and the oven, ashtrays full of cigarettes on the balcony, dust everywhere, mold in the washing machine, dirty laundry in the laundry bin etc.). Certainly the next guests will find it much cleaner than we did.
2) The dishwasher was not working for the first month of our stay.
3) There was a problem with the wireless router resulting in an unstable connection until about 5 days before we left.
4) There is not a single chair in the entire apartment. There is a desk and a single small stool, so you will probably end up eating on the tea-table in the living room.
5) Keep in mind that, as is very common in Prague, there are no blinds. Some obscuring curtains would have been welcome.
6) The check-in was a bit complicated, as the owner was not there and we had to retrieve the keys from the owners of a small shop downstairs who did not understand a word we were saying (the problem was solved by the owner over the phone).

Overall the apartment will work fine for two people, especially if a few details are adressed. It desperately needs someone to take care of it on a more regular basis.
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Linar F.
Декабрь 2018
Linar stayed 1 month in Прага
The greed of the owners is simply amazing. We were forbidden to even use the oven.
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Concetta (Marina) I.
Декабрь 2018
Concetta stayed 1 month in Прага
Terrible experience. Difficult communication with a non cooperative landlord. Very dirty apartment. Non supportive customer assistance from Flatio.
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Devin S.
Декабрь 2018
Devin stayed 1 month in Прага
The owner was good and responsive, but the flat was not the best. When I moved in, it clearly had not been cleaned for a while. The place smelled heavily of cigarette smoke, the floors were messy and dusty, and the bathroom also had an odd odor to it. There was even a half-drank bottle of apple juice sitting on the bathroom sink from the last tenant.

Overall, good and responsive owners, but the flat was not clean at all.
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Samuele C.
Октябярь 2018
Samuele stayed 2 months in Линц
good place very quite
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Felix Christian K.
Октябярь 2018
Felix stayed 1 month in Прага
The flat had a lot of flaws, the most important ones: one out of two heating plates was not working, washing mashine was not spinning (I had soaking wet clothes.), and the doorlock broke. Overall not a very good shape.
I contacted the landlord about the issues, it took too long (and too many reminders) to get them fixed (doorlock 1.5 days, others mentioned ~1 week), compared to the duration of my stay. Also I had to pay the master for repairing the washing mashine up front (500CZK/20EUR) and did not get it back for 3 weeks and I was not even told when I would get it back. Apparently, the landlord has too many flats to take care of and it is "not a big amount"... . At least, he is available via messenger. We were just not on the same page what communication should be like.
There are many pubs, a supermarket, and restaurants nearby, and I recommend Stromovka park. The window is not toward the street so it is quiet.
Overall, there were too many problems with the flat for the short time (6 weeks), and I had the feeling that the landlord did not take them seriously. Location is great.
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Julia R.
Октябярь 2018
Julia stayed 22 days in Брно
Apartment was Ok, but price for value was pretty bad.
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Sophia H.
Сентябрь 2018
Sophia stayed 7 days in Прага
The flat was cute by it self but there was mold in the kitchen, the bathroom tiles were broken and the showe door does not close. I would love to attach pictures but sadly that’s not possible.
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Oksana A.
Сентябрь 2018
Oksana stayed 3 months in Прага
Nevyhovovala nás stavba před oknama . Byli jsme zaskočeni . S miminem skoro na 3 měsíce , mělo to hrozné .
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László H.
Сентябрь 2018
László stayed 2 months in Вена
There where some problems with communication.
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Pallav A.
Август 2018
Pallav stayed 16 days in Прага
Great place but flat didn't come across as had been advertised by the owner. I never met the owner but staff was managing the property. Staff was great and helpful. They did what they could with in their limitations. Flat had some stuff that was broken. Sofa had really seen its time. It's time to change that. 4 beds in mezzanine did not leave any space. Had to carefully walk through them. But even then I enjoyed my stay because of great location and lovely staff. One thing that I must add, view from the window was great and I found it soothing. In all I would recommend but sofa needs to be changed.
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Judit F.
Август 2018
Judit stayed 1 month in Будапешт
Nyári időszakban a lákás kissé felmelegszik. Mi éppen egy kánikula közepén laktunk ott, ezért ez sajnálatos módon kellemetlen volt klíma és ventillátor nélkül. Ettől függetlenül jól éreztük magunkat.
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Farid A.
Июль 2018
Farid stayed 16 days in Прага
The flat is recently renovated and has all the equipments in kitchen and bed ,but the building is old and the flat is in 4th floor without elevator.
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Krzysztof W.
Июль 2018
Krzysztof stayed 28 days in Прага
The flat didn't have the advertised washing machine, which I found very dissapointing and dishonest. This required me to do laundry runs to nearby laundromat. Also a kettle and clothes iron were not there (later David offered to bring iron).

Generally it is a nice flat in relatively good neighborhood, but I found the facilities inadequate.


Landlords reaction:

I am a bit disappointed by this review, since apparantly Krzysztof didn't read the apartment describtion correctly, and is now accusing me of beeing dishonest without any reason. I never advertised that there is washing machine in the apartment. I really don't understand where he got this information from. It never was in describtion nor marked as equipment. He acted a bit surprised during move-in when I told him there is no washing machine in the flat but didn't say a word. If he would mention that he expected it in the apartment I would gladly go throught the listing with him to make sure there is no misunderstanding. I explained it isn't there since there is laundry room just couple minute walk away and gave him instructions where to find it. Sadly he didn't say anything and wrote this review without letting me know or double checking the listing if he got the info right. I even tried to contac t him re garding this misunderstanding right away when I read the review, but he is not responding, so there isn't anything I can do about it.
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Radim K.
Июль 2018
Radim stayed 1 month in Вена
Pokud se s někým domluvím na čase, tak předpokládám, že to dodržím a případně pokud nemohu dorazit tak dám vědět. Bohužel v jejich případě musíte volat, aby se někdo obtěžoval (rozumějte, zvedl zadek) přijít… neuvěřitelný přístup. Pokud by se to stalo jednou, tak by se to dalo ještě prominout, ale pokud se to stane vždy, tak to už je opravdu naschvál. Je těžké říci, s kým zrovna komunikujete, jelikož za danou osobou se skrývá několik lidí, kteří evidentně spolu nekomunikují a pokud ano tak si myslím, že špatně. Potom to ale tak vypadá. Co se týká bydlení tak to bylo opravdu na "facku". Je jasné, že u hlavní ulice (centrální okruh) bych čekal protihluková okna. Byt byl rekonstruovaný v roce 2014, ale spíše bych řekl tak o deset let dříve (o kvalitě nemluvím, tam žádná kvalita nebyla) a pak nic. Navíc byt je situovaný v přízemí vedle vchodu, navíc vchod je celý den otevřený, takže člověk má pocit, že sedí přímo na ulici (dveře od bytu mají nulové protihlukové vlastnosti). Je to průchoďák. Navíc byt silně zapáchal cigaretami. Po mé stížnosti mi nabízeli, že to vyčistí, ovšem takové věci se mají řešit před a ne během pobytu, navíc po zkušenosti s tím, jak nejsou schopni ani přijít v konkrétní dobu, by mne ani nenapadlo je o něco žádat. Bylo by to zbytečné. Jedná se v podstatě o 2 pokoje, mikroskopická koupelna (nevím, zda to tak nazvat), chodba s pračkou a jednou dvoj-plotýnkou. Navíc nádobí a hrnce nevypadaly moc umytě, prostě udělej si sám. Bydlení je vhodné tak pro maximálně měsíční bydlení s kolegy z firmy, ale ne rozhodně na delší dobu, natož s rodinou! Bydlení je extrémně hlučné a prakticky nelze větrat, ledaže milujete výfukové plyny. Jinak inventář majetku jsem zažil na kolejích v době mých studií na VŠ nečekal bych to zde, jenom jsem zíral. Kromě toho, že ten člověk (zase byla domluva!) přišel o dvě hodiny později, ale tvrdil mi, že klepal. Pán evidentně lhal. Ten člověk počítal i příbory (OMG!) a přitom je samozřejmě všechny osahal… chuťovka (přemýšlel jsem, jestli si myje ruce po wc). Neuměl slovo anglicky, takže co bych mu měl říkat. Měl odečítat energie, ovšem byl slepý jak patrona, ještě že jsem byl po ruce.
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