Your stay in this living space will be covered by our StayProtection package with Stay Benefits included! Read more
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Every time you rent through Flatio, you're automatically covered by our StayProtection package.
By booking this living space, you'll also enjoy extended protection in the form of Stay Benefits - a unique offering backed by AXA! Here's what such packaging includes:
Andreia & usually responds to messages within 6 hours .
Once you send a booking request, the host is notified that you are interested in their listing. From that moment, they have 24 hours to approve or reject your booking.
Hosts are mainly interested in the profile of their guest. Do not forget to fill in all necessary information, add your profile picture, or even make a short video about yourself. Doing that will make you more attractive for the owner and your booking will more likely get approved.
You can take a look at the contract in advance and online with every listing. After you sign it, you will find it in the application My Housing.
While arranging a contract on Flatio, you do not have to worry that it could be disadvantageous for you. Our contracts are made so that we avoid all problems! All of them are the same, used by all the hosts on Flatio.
Ваше время дорого. Именно поэтому мы добавили на нашу платформу возможность виртуального тура, чтобы вы могли увидеть некоторые из объектов аренды, размещенных на Flatio, не выходя из дома.
Если виртуальный тур не доступен для выбранного вами жилья, вы можете связаться с арендодателем и спросить его, готов ли он провести для вас персональную экскурсию по жилью.
Если вы заселились, а арендованное жилье не соответствует информации на Flatio, сообщите нам об этом как можно скорее!
Если условия для отказа соблюдены и арендодатель не может устранить проблему немедленно, у вас есть возможность расторгнуть договор аренды с полным возвратом денег. Мы также активно поможем вам найти альтернативное жилье и будем рядом с вами до тех пор, пока все не будет решено.
С условиями и всеми подробностями нашей Гарантии при переезде вы можете ознакомиться в этой статье нашего Справочного центра.
How you can cancel a booking varies depending on what stage the booking is in.
Is your booking request still waiting for host approval? Then you can simply cancel it directly from your My Housing web app!
However, suppose the owner has already approved your booking request, and you are no longer interested in it. In that case, you can still cancel the booking before you sign the lease agreement. Just consider that you should do this only in essential cases. Because when the host accepts your booking, the living space is stopped being advertised, and they can lose the chance to rent their property to someone else.
Do you have an approved booking and also a valid agreement? In order to cancel your booking, contact Flatio customer support well in advance of your contract beginning (the specific time and amount of refund depends on the type of cancelation policy).
Quiet
Quiet, and yet close to anything you might need. So much within a short walking distance, friendly people!
So much right around Marques square, just a couple of minutes' walk, and the metro is right there, allowing access to all the great places to see.
The flat itself is cute and cosy, and the kitchen had enough space for us to cook together and is well stocked with equipment. The bathroom was nice and clean and modern, particularly the shower which was really nice with great water pressure. There's a little outside bit, shared with a few other flats, and for a few hours in the middle of the day it would get the sun, which was really nice for sunbathing and working outdoors, and also very useful for drying clothes.
Andreia and Andres kindly provided us with many of the toiletries and cleaning products we needed which was very much appreciated! The wifi is reliable and fast and we both managed to work remotely from the flat together a lot of the time, and even managed to both have virtual meetings at the same time (one upstairs one downstairs) only needing to speak a little bit quietly! The flat was well supplied with clean towels, and spare bedding, and a couple of blankets for if it got cold (it didn't).
The only issue we had was that there were quite a few power cuts during our time there - generally any time we turned the washing machine or the oven on at the same time as the stove. This just meant that we had to correctly time things to make sure we didn’t have too many appliances on at the same time.
Other than this we really loved our time here, and we loved Porto. Andreia and Andres are super helpful and responsive and made stay as comfortable as possible. We'd recommend this place for location, cost, modern living, local amenities, and having great hosts. Thank you Andreia and Andres!