Your stay in this living space will be covered by our StayProtection package with Stay Benefits included! Read more
Os quartos estão preparados com 1 jogo de roupa de cama (lençol, edredão com capa, 2 almofadas com fronhas). Roupas de cama secundárias, toalhas e lavagens estão ao encardo de cada inquilino.
Dispomos de atendimento telefónico de segunda a sexta-feira, das 9:00 às 18:00.
Para além disso, existe uma pessoa responsável pela limpeza das áreas comuns da casa, o que não invalida os cuidados que cada um deve ter com os utensílios e limpeza daquilo que suja.
Festas não estão permitidas e visitas devem ser previamente comunicadas e aprovadas pela administração.
Todos os quartos tem fechaduras individuais, pelo que não nos responsabilizamos por objectos perdidos.
Na cozinha existe um espaço no armário destinado a cada quarto e pedimos que cada um utilize apenas o que for seu, respeitando o espaço e os alimentos alheios.
Acreditamos que a convivência partilhada, com pessoas de diferentes culturas, é possível quando há concordância e por isso pedimos que se inteire das regras de utilização do local para o bom funcionamento do mesmo, evitando coimas/multas ou mesmo expulsão do alojamento.
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Every time you rent through Flatio, you're automatically covered by our StayProtection package.
By booking this living space, you'll also enjoy extended protection in the form of Stay Benefits - a unique offering backed by AXA! Here's what such packaging includes:
Once you send a booking request, the host is notified that you are interested in their listing. From that moment, they have 24 hours to approve or reject your booking.
Hosts are mainly interested in the profile of their guest. Do not forget to fill in all necessary information, add your profile picture, or even make a short video about yourself. Doing that will make you more attractive for the owner and your booking will more likely get approved.
You can take a look at the contract in advance and online with every listing. After you sign it, you will find it in the application My Housing.
While arranging a contract on Flatio, you do not have to worry that it could be disadvantageous for you. Our contracts are made so that we avoid all problems! All of them are the same, used by all the hosts on Flatio.
Ваше время дорого. Именно поэтому мы добавили на нашу платформу возможность виртуального тура, чтобы вы могли увидеть некоторые из объектов аренды, размещенных на Flatio, не выходя из дома.
Если виртуальный тур не доступен для выбранного вами жилья, вы можете связаться с арендодателем и спросить его, готов ли он провести для вас персональную экскурсию по жилью.
Если вы заселились, а арендованное жилье не соответствует информации на Flatio, сообщите нам об этом как можно скорее!
Если условия для отказа соблюдены и арендодатель не может устранить проблему немедленно, у вас есть возможность расторгнуть договор аренды с полным возвратом денег. Мы также активно поможем вам найти альтернативное жилье и будем рядом с вами до тех пор, пока все не будет решено.
С условиями и всеми подробностями нашей Гарантии при переезде вы можете ознакомиться в этой статье нашего Справочного центра.
How you can cancel a booking varies depending on what stage the booking is in.
Is your booking request still waiting for host approval? Then you can simply cancel it directly from your My Housing web app!
However, suppose the owner has already approved your booking request, and you are no longer interested in it. In that case, you can still cancel the booking before you sign the lease agreement. Just consider that you should do this only in essential cases. Because when the host accepts your booking, the living space is stopped being advertised, and they can lose the chance to rent their property to someone else.
Do you have an approved booking and also a valid agreement? In order to cancel your booking, contact Flatio customer support well in advance of your contract beginning (the specific time and amount of refund depends on the type of cancelation policy).