Your stay in this living space will be covered by our StayProtection package with Stay Benefits included! Read more
You will have two sets of bed linens at your disposal and everything you need to make your first days as comfortable as possible.
This includes dishwasher and washing machine detergent, as well as the basics: salt, pepper, water, etc.
If you would like us to arrange a cleaning service during your stay, no problem.
We can schedule it at a time that suits you best, for an additional cost of 50 euros per service.
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No está permitido secar la ropa en la barandilla del balcón. El uso de la piscina se hace cumpliendo las reglas y normas de la communidad. Por favor respetan los horarios de calma (entre las 10 de la noche y las 6 de la mañana).
Hi, my name is Leonardo. Thank you for considering our apartment as your "home away from home" in Tenerife! This small apartment is not just a place to stay; it’s the result of the hard work, dedication, and love of my parents. With all their heart, they make sure that every guest who walks through the door feels welcomed and at peace. While they handle the cleaning and key handover with great care, I manage the online communication and bookings (since they aren't too familiar with technology). They put everything else into it: their time, their soul, and a genuine hospitality that you won’t find everywhere. We’ve been renting our apartment through various platforms for several years now, and we're now excited to offer it for longer-term stays, whether for work or seasonal reasons, through Flatio, to connect with wonderful people like YOU! Our apartment is warm and inviting, fully furnished with a personal touch that we hope will make you feel right at home during your stay in Tenerife. With a peaceful atmosphere and just a stone’s throw from the sea, it’s the perfect place to relax and unwind. Additionally, the communal pool offers a great alternative to the nearby beaches, which are just steps away, as well as other hidden gems you'll discover around the island. We want our guests to feel completely at ease. You’ll be able to unpack your bags, relax, and enjoy your stay. We're always available to offer any advice or assistance should you need it. We’re looking for someone, whether a couple, a group of friends, or a family, who will take good care of the apartment as if it were their own and make the most of their time on the island. We’d love to hear from you. Don’t hesitate to get in touch if you have any questions or would like to know more! Warm regards, Leonardo & Co.
Every time you rent through Flatio, you're automatically covered by our StayProtection package.
By booking this living space, you'll also enjoy extended protection in the form of Stay Benefits - a unique offering backed by AXA! Here's what such packaging includes:
Once you send a booking request, the host is notified that you are interested in their listing. From that moment, they have 24 hours to approve or reject your booking.
Hosts are mainly interested in the profile of their guest. Do not forget to fill in all necessary information, add your profile picture, or even make a short video about yourself. Doing that will make you more attractive for the owner and your booking will more likely get approved.
You can take a look at the contract in advance and online with every listing. After you sign it, you will find it in the application My Housing.
While arranging a contract on Flatio, you do not have to worry that it could be disadvantageous for you. Our contracts are made so that we avoid all problems! All of them are the same, used by all the hosts on Flatio.
Ваше время дорого. Именно поэтому мы добавили на нашу платформу возможность виртуального тура, чтобы вы могли увидеть некоторые из объектов аренды, размещенных на Flatio, не выходя из дома.
Если виртуальный тур не доступен для выбранного вами жилья, вы можете связаться с арендодателем и спросить его, готов ли он провести для вас персональную экскурсию по жилью.
Если вы заселились, а арендованное жилье не соответствует информации на Flatio, сообщите нам об этом как можно скорее!
Если условия для отказа соблюдены и арендодатель не может устранить проблему немедленно, у вас есть возможность расторгнуть договор аренды с полным возвратом денег. Мы также активно поможем вам найти альтернативное жилье и будем рядом с вами до тех пор, пока все не будет решено.
С условиями и всеми подробностями нашей Гарантии при переезде вы можете ознакомиться в этой статье нашего Справочного центра.
How you can cancel a booking varies depending on what stage the booking is in.
Is your booking request still waiting for host approval? Then you can simply cancel it directly from your My Housing web app!
However, suppose the owner has already approved your booking request, and you are no longer interested in it. In that case, you can still cancel the booking before you sign the lease agreement. Just consider that you should do this only in essential cases. Because when the host accepts your booking, the living space is stopped being advertised, and they can lose the chance to rent their property to someone else.
Do you have an approved booking and also a valid agreement? In order to cancel your booking, contact Flatio customer support well in advance of your contract beginning (the specific time and amount of refund depends on the type of cancelation policy).