Your stay in this living space will be covered by our StayProtection package with Stay Benefits included! Read more
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📌 Важная информация для вашего проживания
⏳ Предварительное бронирование: Мы принимаем бронирования как минимум за 1 день (24 часа) до заезда. Бронирования "в последнюю минуту" день в день не принимаются.
🔑 Самостоятельное прибытие (Check-in): Доступ в апартаменты осуществляется легко и гибко с помощью мини-сейфа для ключей (Key Box). Вы получите код и подробные инструкции незадолго до прибытия.
📝 Обязательная регистрация гостей: По закону все проживающие гости должны быть зарегистрированы. Мы отправим вам форму регистрации гостей через систему сообщений. Ее заполнение обязательно для получения инструкций по заселению.
🚫 Регистрация по месту жительства: Обратите внимание, что поскольку это туристическая/краткосрочная аренда, оформить прописку или получить справку о резиденции по этому адресу невозможно.
Welcome to Fuerteventura! Your home away from home awaits. We are a local real estate agency with solid experience managing vacation and mid-term rentals in the most beautiful locations across Fuerteventura. Our mission is simple: to offer you a flawless, stress-free stay with attention to every single detail. About us We are a team of real estate professionals who live on and deeply love this island. We manage a carefully selected portfolio of apartments, villas, and holiday homes located in various strategic areas of Fuerteventura to meet every need. Whether you are looking for the lively atmosphere of the north, the tranquility of the southern beaches, or a comfortable retreat to work remotely, we have the right place for you. Our commitment to you Our agency stands out for its high level of professionalism and meticulous attention to customer service. We know that arriving in a new place can bring uncertainties, which is why we never leave you on your own: Continuous support: From the moment you book until the day of your departure, we are entirely at your disposal. Need a restaurant recommendation, help renting a car, or assistance with an unexpected issue in the house? We are here for you. Tailored welcome: We await our guests with a smile, ensuring a smooth check-in process and providing all the information you need to fully enjoy both the property and the island. High-quality standards: All our properties are rigorously inspected, professionally cleaned, fully furnished, and equipped with all necessary amenities (including fast Wi-Fi, which is essential for remote workers). Why choose us Booking with us means trusting a transparent agency with deep roots in the local area. We aren't just "key holders"; we are your local point of reference in Fuerteventura. Our goal is to make sure your only concern is enjoying the sun, the ocean, and the beauty of the island. We look forward to hosting you and making your experience in the Canary Islands unforgettable. See you soon!
Every time you rent through Flatio, you're automatically covered by our StayProtection package.
By booking this living space, you'll also enjoy extended protection in the form of Stay Benefits - a unique offering backed by AXA! Here's what such packaging includes:
Once you send a booking request, the host is notified that you are interested in their listing. From that moment, they have 24 hours to approve or reject your booking.
Hosts are mainly interested in the profile of their guest. Do not forget to fill in all necessary information, add your profile picture, or even make a short video about yourself. Doing that will make you more attractive for the owner and your booking will more likely get approved.
You can take a look at the contract in advance and online with every listing. After you sign it, you will find it in the application My Housing.
While arranging a contract on Flatio, you do not have to worry that it could be disadvantageous for you. Our contracts are made so that we avoid all problems! All of them are the same, used by all the hosts on Flatio.
Ваше время дорого. Именно поэтому мы добавили на нашу платформу возможность виртуального тура, чтобы вы могли увидеть некоторые из объектов аренды, размещенных на Flatio, не выходя из дома.
Если виртуальный тур не доступен для выбранного вами жилья, вы можете связаться с арендодателем и спросить его, готов ли он провести для вас персональную экскурсию по жилью.
Если вы заселились, а арендованное жилье не соответствует информации на Flatio, сообщите нам об этом как можно скорее!
Если условия для отказа соблюдены и арендодатель не может устранить проблему немедленно, у вас есть возможность расторгнуть договор аренды с полным возвратом денег. Мы также активно поможем вам найти альтернативное жилье и будем рядом с вами до тех пор, пока все не будет решено.
С условиями и всеми подробностями нашей Гарантии при переезде вы можете ознакомиться в этой статье нашего Справочного центра.
How you can cancel a booking varies depending on what stage the booking is in.
Is your booking request still waiting for host approval? Then you can simply cancel it directly from your My Housing web app!
However, suppose the owner has already approved your booking request, and you are no longer interested in it. In that case, you can still cancel the booking before you sign the lease agreement. Just consider that you should do this only in essential cases. Because when the host accepts your booking, the living space is stopped being advertised, and they can lose the chance to rent their property to someone else.
Do you have an approved booking and also a valid agreement? In order to cancel your booking, contact Flatio customer support well in advance of your contract beginning (the specific time and amount of refund depends on the type of cancelation policy).
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