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Every time you rent through Flatio, you're automatically covered by our StayProtection package.
By booking this property, you'll also enjoy extended protection in the form of Stay Benefits - a unique offering backed by AXA! Here's what such packaging includes:
Once you send a booking request, the host is notified that you are interested in their listing. From that moment, they have 24 hours to approve or reject your booking.
Hosts are mainly interested in the profile of their guest. Do not forget to fill in all necessary information, add your profile picture, or even make a short video about yourself. Doing that will make you more attractive for the owner and your booking will more likely get approved.
You can take a look at the contract in advance and online with every listing. After you sign it, you will find it in the application My Housing.
While arranging a contract on Flatio, you do not have to worry that it could be disadvantageous for you. Our contracts are made so that we avoid all problems! All of them are the same, used by all the hosts on Flatio.
Your time is precious. That's why we've added a virtual tour option to our platform so you can see some of the rentals listed on Flatio from the comfort of your own home.
If a virtual tour isn't available for the accommodation you've chosen, you can contact the host and ask them if they're willing to give you a personal tour of the rental unit.
Если вы заселились, а арендованное жилье не соответствует информации на Flatio, сообщите нам об этом как можно скорее!
Если условия для отказа соблюдены и арендодатель не может устранить проблему немедленно, у вас есть возможность расторгнуть договор аренды с полным возвратом денег. Мы также активно поможем вам найти альтернативное жилье и будем рядом с вами до тех пор, пока все не будет решено.
С условиями и всеми подробностями нашей Гарантии при переезде вы можете ознакомиться в этой статье нашего Справочного центра.
How you can cancel a booking varies depending on what stage the booking is in.
Is your booking request still waiting for host approval? Then you can simply cancel it directly from your My Housing web app!
However, suppose the owner has already approved your booking request, and you are no longer interested in it. In that case, you can still cancel the booking before you sign the lease agreement. Just consider that you should do this only in essential cases. Because when the host accepts your booking, the property is stopped being advertised, and they can lose the chance to rent their property to someone else.
Do you have an approved booking and also a valid agreement? In order to cancel your booking, contact Flatio customer support well in advance of your contract beginning (the specific time and amount of refund depends on the type of cancelation policy).
The apartment is spotlessly clean, well laid out, and genuinely comfortable to live in over a longer period, not just to pass through. It has a lovely balcony where you can hear nightingales singing in the evenings. Since I work remotely, I especially appreciated the proper office table and comfortable office chair, which made a big difference. There's also plenty of storage for clothes, with hangers and space for everything.
All the appliances worked perfectly and were easy to use: washing machine, dishwasher, cooktop, microwave, and fridge (small but enough). The coffee machine was excellent, and beans and capsules were provided. The shower cabin is new, and the electric and water systems all worked without a hitch.
Tanja, Karin's friend who looked after the apartment during my stay, and her daughter Milica, who speaks excellent English, were both incredibly helpful and quick to sort out anything that came up. Communication was easy and reassuring the whole time.
The location in Rennweg is excellent: central but not too residential, safe, quiet, and with peaceful neighbours. It's a 2–3 minute walk to the Oberzellergasse tram stop, with bars and cafés nearby and both a Eurospar and a Lidl within easy walking distance for groceries. You can be at Karlsplatz/Oper or other central spots in about 10–15 minutes. There's a night bus serving the area around the clock, and at weekends the U3 runs too, so from Kardinal-Nagl-Platz it's about a 12-minute walk to the apartment. Belvedere Palace is also very close by.
Overall I can't recommend Karin highly enough as a host, and I'd happily stay here again if I'm ever back in Vienna. Thank you!
Rennweg, in the 3rd district (Landstraße), is a calm, safe and leafy residential area that still feels very central. It sits right next to Belvedere Palace and its gardens, so you have a real landmark on your doorstep, and the streets are quiet and peaceful while still having everything you need day to day — an Interspar/Eurospar and a Lidl within easy walking distance for groceries, plus bars and cafés close by. The transport is excellent: the 71 tram takes you straight into the centre (Schwarzenbergplatz, Karlsplatz/Oper in about 10–15 minutes), there's an S-Bahn station right at Rennweg, the U3 metro is a short walk away at Kardinal-Nagl-Platz, and a night bus runs through the area so you're never stranded late at night. It's a great base — central enough to reach everything quickly, but residential and quiet enough to actually rest.
Belvedere Palace and its gardens are right next to the apartment and well worth a visit. There are good cafés and bars within a couple of minutes' walk along Rennweg itself. One tram stop away on the 71, Café Schwarzenberg is a lovely classic Viennese coffeehouse, and a short ride further into the centre takes you to Café Hawelka — a wonderfully atmospheric old coffeehouse where the Fiaker (strong black coffee with rum and whipped cream) is worth ordering. Café Stein is another solid spot if you want somewhere relaxed to sit for a while.
Awesome neighbor next door, cool mix of cafes, services and parks nearby
Don't call it pizza, Das Schöneberg, Mocca Brasil Kaffeerösterei (awesome coffee to go!), other you will find yourself )
The flat was very quiet.