Your stay in this living space will be covered by our StayProtection package with Stay Benefits included! Read more
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Every time you rent through Flatio, you're automatically covered by our StayProtection package.
By booking this living space, you'll also enjoy extended protection in the form of Stay Benefits - a unique offering backed by AXA! Here's what such packaging includes:
Maryam usually responds to messages within 8 hours .
Once you send a booking request, the host is notified that you are interested in their listing. From that moment, they have 24 hours to approve or reject your booking.
Hosts are mainly interested in the profile of their guest. Do not forget to fill in all necessary information, add your profile picture, or even make a short video about yourself. Doing that will make you more attractive for the owner and your booking will more likely get approved.
You can take a look at the contract in advance and online with every listing. After you sign it, you will find it in the application My Housing.
While arranging a contract on Flatio, you do not have to worry that it could be disadvantageous for you. Our contracts are made so that we avoid all problems! All of them are the same, used by all the hosts on Flatio.
Ваше время дорого. Именно поэтому мы добавили на нашу платформу возможность виртуального тура, чтобы вы могли увидеть некоторые из объектов аренды, размещенных на Flatio, не выходя из дома.
Если виртуальный тур не доступен для выбранного вами жилья, вы можете связаться с арендодателем и спросить его, готов ли он провести для вас персональную экскурсию по жилью.
Если вы заселились, а арендованное жилье не соответствует информации на Flatio, сообщите нам об этом как можно скорее!
Если условия для отказа соблюдены и арендодатель не может устранить проблему немедленно, у вас есть возможность расторгнуть договор аренды с полным возвратом денег. Мы также активно поможем вам найти альтернативное жилье и будем рядом с вами до тех пор, пока все не будет решено.
С условиями и всеми подробностями нашей Гарантии при переезде вы можете ознакомиться в этой статье нашего Справочного центра.
How you can cancel a booking varies depending on what stage the booking is in.
Is your booking request still waiting for host approval? Then you can simply cancel it directly from your My Housing web app!
However, suppose the owner has already approved your booking request, and you are no longer interested in it. In that case, you can still cancel the booking before you sign the lease agreement. Just consider that you should do this only in essential cases. Because when the host accepts your booking, the living space is stopped being advertised, and they can lose the chance to rent their property to someone else.
Do you have an approved booking and also a valid agreement? In order to cancel your booking, contact Flatio customer support well in advance of your contract beginning (the specific time and amount of refund depends on the type of cancelation policy).
Maryam was a very kind and responsive host who was always quick to respond to any question we had. Extending our stay at the end also posed no issue – we'd do it all over again in an instant!
The flat is located in a lively neighbourhood on a bustling street, which calms down during the night though. You can find anything you need on the street, from fruit shops and bakeries, to barbers and electronics shops. There are two smaller grocery stores within 2 minutes of the flat and plenty of larger ones (e.g., Pingo Doce, Continente, Lidl) within 10 minutes of walking. The closest gym is about 5 minutes away. If you don't feel like checking one of the wine bars, cafés, or restaurants on the side streets of Rua Morais Soares, you're only a 20-minute walk away from the beginnings of Alafama, or 7 minutes away from the Green and Red metro lines, which connect you perfectly to the city center and the airport. The closest bus stop is essentially right out the door as well, making the apartment the perfect spot to stay in Lisbon.
Around the Mercado de Arroios, there are plenty of wine bars and restaurants, our favorites being Taberna os Papagaios, A Viagem das Horas, and ALFREDO. The closest wine bar that you can even see from the living room is Tati, which is always packed, so make sure to get a reservation.
What really made this stay exceptional, though, was Maryam. She was the most supportive and thoughtful host I’ve ever had. She went above and beyond to help us settle in and even lent us her car, which was such a kind and unexpected gesture. She truly made our move to Lisbon so much easier, and I’m so grateful for her help and generosity.
If you’re looking for a sunny, spacious flat with an amazing host, this is the one. I couldn’t recommend it more!