Strict (30-days)
StayProtection
StayProtection for Tenants is a Flatio coverage that applies to you at all times. It was designed to protect you, your money, and your peace of mind. StayProtection also includes an exclusive Move-in Guarantee, ensuring you'll have a place to stay even if things don't go as planned.
+ Stay Benefits
StayProtection
+ Stay Benefits
Stay Benefits is a special part of the StayProtection coverage which doesn't come with all Flatio properties. They include liability insurance, assistant services, and 24/7 online support for all situations covered by this package.
You can read more about the StayProtection and Stay Benefits packages and when they are applicable on this page.
Neighborhood hero
Experienced host
Very shortly after signing the contract with Flatio the landlords contacted me and asked for a deposit and cleaning fees, both of which were specifically not included in the contract. They pushed, but finally backed down after Flatio talked to them.
When the day of departure approached, they asked me what time I was leaving, and when I said around 16:00 (contract states you have the apartment until 17:00), they claimed check out was 11:00, and they had someone else moving in at 16:00. Completely irresponsible and unethical to promise someone a checkin before the previous tenant's contract has expired. They once again backed down when I pointed this out.
If you still want to stay here, note there is absolutely no closet space, no wardrobes and no chest of drawers. Apparently they expect people to live out of their suitcases. The apartment is spacious, and each bedroom could have either a wardrobe or chest of drawers if they would just spend a few euros.
Also note the shower does not work the way it should, and they were informed of this by a maintenance person three weeks ago and as of the time of my leaving had not done anything about it.
Despite the excellent location I would not deal with these people again.
Even if you have no interest in visiting the very high end shops of the Avenida da Liberdade, this is still a really great location because it is 20-25 walk to so many other great neighborhoods in Lisbon.
The Bettina Corallo chocolate shop in Principe Real probably has the best chocolate in Lisbon. The Saturday farmer's market in that neighborhood is also excellent. Both just a 10-15 minute walk.