Your stay in this property will be covered by our StayProtection package with Stay Benefits included! Read more
Welcome Package: Your Seamless Arrival Experience
We are thrilled to welcome you to your new home in Seville! To ensure a smooth and delightful start to your Erasmus adventure, we have prepared a comprehensive welcome package for you:
Personalized Check-in: Our dedicated team will personally greet you upon arrival, providing a warm welcome and a thorough orientation to the apartment. We'll be happy to answer any initial questions you may have.
Essential Starter Kit: To ease your settling-in process, we've prepared a welcome kit including basic necessities such as toiletries, cleaning supplies, and a set of fresh linens. This thoughtful touch ensures that you have everything you need from day one.
Local Insights Guide: Discover the best of Macarena and Seville with our curated local insights guide. From recommended eateries and nearby attractions to transportation tips, this guide is designed to help you navigate and make the most of your time in the city.
Emergency Contact Information: Your safety and well-being are our top priorities. In the welcome package, you'll find emergency contact information, including details for our 24/7 support line, ensuring assistance is readily available should you need it.
High-Speed Internet Access: Connect seamlessly with our complimentary high-speed internet service. Access the internet right away to stay connected with loved ones and dive into your academic pursuits without interruption.
Personalized Recommendations: Let us know your preferences, and we'll provide personalized recommendations for local services, cultural events, and more. Whether you're a food enthusiast, a history buff, or an art lover, we'll tailor suggestions to enhance your Seville experience.
We aim to make your arrival as comfortable as possible, setting the stage for a memorable and enriching stay in Seville. If you have any specific requests or preferences, feel free to let us know in advance, and we'll do our best to accommodate them.
Welcome to your new home—it's our pleasure to have you here!
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Every time you rent through Flatio, you're automatically covered by our StayProtection package.
By booking this property, you'll also enjoy extended protection in the form of Stay Benefits - a unique offering backed by AXA! Here's what such packaging includes:
Once you send a reservation request, the landlord is notified that you are interested in their offer. From that moment, they have 24 hours to approve or reject your reservation.
Landlords are mainly interested in the profile of their tenant. Do not forget to fill in all necessary information, add your profile picture, or even make a short video about yourself. Doing that will make you more attractive for the owner and your reservation will more likely get approved.
You can take a look at the contract in advance and online with every offer. After you sign it, you will find it in the application My Housing.
While arranging a contract on Flatio, you do not have to worry that it could be disadvantageous for you. Our contracts are made so that we avoid all problems! All of them are the same, used by all the landlords on Flatio.
Ваше время дорого. Именно поэтому мы добавили на нашу платформу возможность виртуального тура, чтобы вы могли увидеть некоторые из объектов аренды, размещенных на Flatio, не выходя из дома.
Если виртуальный тур не доступен для выбранного вами жилья, вы можете связаться с арендодателем и спросить его, готов ли он провести для вас персональную экскурсию по жилью.
Если вы заселились, а арендованное жилье не соответствует информации на Flatio, сообщите нам об этом как можно скорее!
Если условия для отказа соблюдены и арендодатель не может устранить проблему немедленно, у вас есть возможность расторгнуть договор аренды с полным возвратом денег. Мы также активно поможем вам найти альтернативное жилье и будем рядом с вами до тех пор, пока все не будет решено.
С условиями и всеми подробностями нашей Гарантии при переезде вы можете ознакомиться в этой статье нашего Справочного центра.
How you can cancel a reservation varies depending on what stage the reservation is in.
Is your reservation request still waiting for landlord approval? Then you can simply cancel it directly from your My Housing web app!
However, suppose the owner has already approved your reservation request, and you are no longer interested in it. In that case, you can still cancel the reservation before you sign the lease agreement. Just consider that you should do this only in essential cases. Because when the landlord accepts your reservation, their property is stopped being advertised, and they can lose the chance to rent their property to someone else.
Do you have an approved reservation and also a valid agreement? In order to cancel your reservation, contact Flatio customer support well in advance of your contract beginning (the specific time and amount of refund depends on the type of cancelation policy).
What will you get?
Tips for traveling as a digital nomad
All the Flatio benefits for free
Special offers for special prices - only for registered people!