Flatio - Дом на пару месяцев

Alazne G. Tenant

Los fees carísimos, desorbitado

14.10.2022 • Прага

Marwa A. Tenant

I am displeased because after I have sent flatio pics of the conversation between me and the landlord, still I didn't get a reefund for the stay and even paid for days which I didn't stay.

16.09.2022 • Прага

Yevhen I. Tenant

well, the reservation process is cumbersome... I wanted to check with the host if they can put a dishwasher, but I had to make a reservation request for some reason

05.09.2022 • Vila Nova de Gaia

Raquel V. Landlord

I didn't receive yet my payment

01.08.2022 • Caxias

Tamas G. Tenant

Customer service could be better. It seems like Flatio just focusing on making profit and dont seem to care much about the right of the tenants. The ignore if you complain and come up with ridicolous excuses why you cant move out. Terrible company!

11.07.2022 • Вена

Chema C. Landlord

Vuestra rápida respuesta es algo favorable. El que no tengamos el contrato firmado inmediatamente no tanto La intermediación con el inquilino, en este caso por suciedad excesiva muy deficiente.

07.07.2022 • Аликанте

Chen M. Tenant

No ability to contact the landlord before booking? feature severely needed

04.07.2022 • Прага

Michele S. Tenant

The website is confusing and the UI is terrible. Finding any sort of mundane information, such as the address of a flat, is impossible. I had to resort to messaging the landlord for basically everything. I also had the feeling the service is geared towards long term letting agreements rather than short stays. I don't think I'll be using this again. At least there are some good prices, but overall a bad website experience.

09.07.2022 • Лиссабон

Dana H. Landlord

Po změnách v přístupu k majitelům již nemohu Flatio doporučovat.

06.06.2022 • Прага

Jeffrey S. Tenant

Faltio NEVER looks after the tennent. Trust us, we found out the hard way. We were evicted by landlord 6 days into a 12 month contract with no support at all by Flatio. Any doubts? We kept all the documentation. A horrible first time and last.

01.06.2022 • Лиссабон

Jana M. Tenant

Ignorance k nasemu problemu, triky ve vasich podminkach... Plus nemoznost se s vami spojit v dobe nastehovani, coz mela byt emergency linka. Uz nikdy Vic vasi agenturu.

29.04.2022 • Прага

Luboě M. Tenant

Protože hodnocení nejde přeskočit.

18.05.2022 • Прага

Frank C. Landlord

Unfortunately you do not have any customer or solution oriented service, so you need to improve in many areas.

11.05.2022 • Вена

Szilvi O. Landlord

Nagyon nehézkes a kommunikáció, általában nem kapok használható választ probléma esetén! Mintha nem is értenék a kérdést!

06.05.2022 • Будапешт

Agnieszka G. Tenant

Your services don't work. Nobody was working during the weekend when I needed your help. I found a very expensive hotel by myself, got super stressed that I'm homeless in a new city and overall you helped me only with return of my money (not all of it). I called your emergency line and you asked me to send you an email...but nobody was working this weekend hahaha The worst customer service ever. Only the agent that terminated my contract was amazing and helpful, so I'm grateful for her help.

15.04.2022 • Прага

João C. Tenant

As taxas de reserva que apenas aplicam no final são excessivas e sem sentido.

21.04.2022 • Vila Nova de Gaia

Jonathan H. Tenant

We are digital nomads and constantly looking for mid terms rentals, which is a great match with the services you offer. However following the issue described in our comment, we had to follow up several times and beg for a small compensation following 6 weeks of back and forth with the owner due to the bad internet connection during our rental. The solution you offered us at that time was to get out of the flat... Not really the customer experience we were expecting.. As a first experience, we would not recommend your services within the Digital Nomads community.

28.03.2022 • Лиссабон

Lukáš P. Tenant

Nejhorší rezervační systém bez přímého kontaktu na majitele využívající bezrealiky

22.03.2022 • Либерец

Lorenzo G. Tenant

Not existing customer support, you don't care about your customers.

09.03.2022 • Прага

Anja H. Tenant

Not sure what exactly the FlatIo service should be. Except for a better rate. - Expensive service fee is only shown clearly in the last step of the booking process. - Communication with landlord via FlatIo did not work. Landlord did not respect the check-in time of 11a.m. (neither responded to messages before), but just stuck to their hotel policy. This was quite a hazzle for me. - It was not clear for me that it is a smoker's hotel. - The bad internet connection made working impossible. IMO these points should be checked and clarified by FlatIo before. Obviously this did not happen. So for me this clearly was a one-time experience. Never again.

14.03.2022 • Фуншал

Gail D. Tenant

Your website made it easy to find an apartment and get a lease as needed for residency requirements. However, each time we contacted you to help resolve the issues with the landlord, you had an excuse why it didn't get done. Had this been booked with airbnb, it would have been resolved immediately. We have lost close to 1500 euros using your service. We won't use or recommend it again.

06.03.2022 • Quarteira

Stanislav K. Landlord

zatim neni doresena oprava meho bytu po poslednim devastujicim zazitku s najemnikem pres Flatio. az se tak stane ohodnotim lepe.

10.02.2022 • Прага

Xxxx X. Tenant

Flatio je jedna amatérska spoločnosť, ktorá by v prvom rade mala viac popracovať na svojom customer protection & supporte. Keď po incidente kde ma v prenajatom byte prepadli dvaja cudzinci, jediné na čo sa vzchopili bolo, písomne pokarhať majiteľov a ako kompenzáciu ponúknuť 25% zľavu z poplatku za služby z NASLEDUJÚCEHO ubytovania. 25%.. čo pri ubytovaní na mesiac, ktoré si štandardne hľadám činí asi 250kč. Výsmech do tváre klientovi. A poručíte tým mladú neskúsenú zamestnankyňu, ktorú mi vo vašom mene volala, aby mi tú úbohú kompenzáciu ponúkla. Cením si jej odvahu, a súcitím s ňou, že ešte aj ju ste vystavili takému stresu. Takže majiteľom a manažérom Flatia: Ste lakomí chudáci a amatéri. Toto bolo posledný krát, čo som si cez vás nejaké ubytovanie prenajal. Už jedine iba hotel alebo AirBnB. Zbohom

04.02.2022 • Прага

Jordana C. Tenant

O apartamento consta como disponível na plataforma e o proprietário informou que está ocupado até o final do ano. Estive a perder tempo a procurar o imóvel, verificar localização, avaliar erredores, e o imóvel sequer está disponível.

29.01.2022 • Лиссабон

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