Лиссабон, Португалия. Book a flat for your next stay in Лиссабон without undue delay so the next 5-star review can be yours.

After 20 hours of driving we arrived to the house and was completely dirty, we had to clean whole house after all this hours of travel, there was an issue with a light and dishwasher from day 1 never repaired while we were there! But the most unfair is the price, for humidity, location and mold not best place to live.

"Jan Dudensing" is a disbarred former attorney from Sacramento California. You may google her name. Our rental during our family's relocation was a disaster and we are continuing our legal avenues to recover nearly 3K Euro in lost rent and incurred costs. We were forced to move from her Campo Pequeno flat because of constant harassment requesting to allow strangers visit the flat who were interested in long term rentals. The walls were moldy, wet and the appliances could not be used at the same time - obviously the wiring was badly done during the 'renovation'. She is aggressive, unapologetically so - and continually (even now, weeks later) threatens us with lawsuits and the like, all because we advised her in advance that we were moving to another flat because of the constant requests to allow strangers to "view" the flat. Please beware and avoid this landlord at all costs.

BEWARE! DO NOT STAY HERE! Staying here was the worst experience of any accommodation I have ever had in my life. The landlady kicked me out without any early written notice or any reason, only after 19 days of my living in her house (my contract period is 30 days), which severely breached the agreement (3 days early written notice only when the tenant has fault). There was a guy named Dan in the house (I don't know who he is or their relationship) who told me deliberately on late night of December 3rd that on the next day I should leave and never come back (I was planning to travel to Spain for a short 6-day period while maintaining residence in the house). The landlord was away that night (I don't know if she did this on purpose). I sent her messages to ask her if that was what she wanted. At first she denied knowing anything about this Dan kicking me out but then changed to say that Dan can do what he wants and she authorized him to do so. That was ridiculous and horrendous! When I tried to call the police this Dan guy intimidated me and threatened that the police would not help me because I do not speak Portuguese. I had to move out early next morning at 6 am because I had plane to catch and I was much concerned about the safety of my personal belonging and myself. I did not leave voluntarily but was forced to. However the landlady told Flatio that I left voluntarily. During all this process the landlady never gave any reason for expelling me nor any early writtn notice stating any fault that I had had. Only an oral notice in the middle of the night just 6 hours before expulsion from a Dan guy who is not any party of the agreement. She took advantage of me having to travel early next morning. I had to find a place to store my personal stuff in the middle of the night! I was forced out of the place without any reason or compensation. The most unbelievable thing was yet to come. When I later claimed my remnant part of rent from Flatio the landlady produced a document that they wrote with a fake signature of me, stating that they gave me some money back and even deducted a cleaning fee. This was extremely ridiculous as Flatio clearly states that there is NO CLEANING FEE ever! So far I have not gotten my money back, let alone any penalty or compensation from the landlady. That means I paid 450 euros for 19 days, much of a highway robbery. To tell some truth about this place, the rent seems cheap (450 euros per month) but you have to beware that it is literally in the middle of nowhere. Even the roads leading to it are unmade, full of rubble and ravel. You cannot even get here if you do not have a car. Even worse, the landlady's fanboy Dan asks male tenants to sit down on the toilet seat to pee instead of standing and the landlady has to turn off the WiFi at night because she thinks it affects her sleep. I still cannot believe what has happened to me here. It was such a frustrating and traumatic experience. A total disaster and nightmare. My suggestion: STAY AWAY AS FAR AS YOU CAN.

Warning: Unpleasant Experience BE CAREFUL !!! I recently had the displeasure of staying in a property during my holiday in Lisbon, and I feel compelled to share my experience to caution other potential tenants. Firstly, my stay was marred by an unexpected and exorbitant charge imposed by the landlord. Initially, they insisted on charging an outrageous 400EUR extra for guests, even though the property was advertised as accommodating a certain number of people. This unexpected demand was not only unfair but also put a damper on our holiday plans. Upon refusing to comply with this unreasonable request, the landlord then revised the extra charge to 258EUR. While negotiating, we agreed to pay 158EUR as a compromise. However, this seemingly amicable agreement took an abrupt turn when the landlord threatened to kick us out of the property if we didn't agree to their revised terms. This entire experience was incredibly stressful and unsettling, especially during what was supposed to be a relaxing holiday. It's disheartening to encounter such unprofessional behavior from a landlord who is supposed to provide a comfortable and enjoyable stay. My advice to future tenants considering properties in Lisbon is to exercise caution. Ensure that all terms and conditions are clarified and agreed upon in advance to avoid any unwarranted surprises. Unfortunately, my experience has compelled me to give the landlord a lower rating, and I sincerely hope that others can learn from my ordeal. In conclusion, my holiday in Lisbon was overshadowed by the unpleasant dealings with the landlord. I hope this review serves as a warning to fellow travelers and encourages landlords to address such issues promptly to maintain the trust of their tenants.

Didn't return my money back! Not trustworthy! We booked the apartment for 6 months. After staying for there for 3ish months, we found our permanent apartment so gave 30 days notice (on 20th of the month) as per Flatio's guidance. When we gave notice, we had already paid the rent for the following month (up till 30th of the following month). This meant that the landlady was supposed to return the last 10 days rent to us given based on our 30 days we would check out 10 days early. When I asked the landlady to return that money, initially she was like after you checkout I will return it. So I waited for that but once I checked out she stopped replying. I contacted Flatio to help with the issue but they mainly kept saying that she isn't replying either. I would think that given Flatio's service fee (I paid 841 euros), they will take care of this issue on their own and give me my money back. Additionally, seems like there were no consequences for the landlady given this listing is still active and she got other renters. I would just like my money back.

The flat was infested with bed bugs. I didn't realise that immediately as I thought the bites on my skin were from mosquitoes. As soon as I saw the bugs, I contacted the landlady and Flatio. The landlady replied immediately but then refused to take responsibility and refused to refund the entire amount I paid for the flat. I am currently paying for getting rid of the pests on my items, for medication that I have to take for the infected bites and an alternative accommodation. Form the pictures on the website at the time of my booking the flat looked like an one bedroom flat. Before we arrived the pictures were changed for more "true to life" ones as the flat is in fact a studio.

I wouldn't recommend this apartment. The owner is renovating the building and at the same time renting out apartments in the building. There was daily construction going on in the neighbouring apartment on the same floor. During the day, it was so loud that we had to leave the apartment and only stay there in the evenings and at night. This wasn't communicated beforehand, and we only got a reduction of 100 Euro per month. If you book with this landlord, then check beforehand if they are renovating the building. The service of the agency was fast and friendly, which was good because we had countless issues (broken furniture, dirty apartment). They only react to things and don't fix problems themselves. Therefore, we had to spend a lot of time to get things fixed. The apartment has few windows, thin walls and mysterious ventilation with weird smells. On the bright side, the location is good and the kitchen is well-equipped. I never write bad reviews, but this time I had to make an exception to warn other renters.

While the view was heavenly, everything else was absolute hell. The toilet sewerage smell throughout the apartment was so bad that it was nearly unliveable and certainly unhealthy. The landlord made some effort to repair to no avail and then just left it. We had a 12 month contract arranged through Flatio. On day 6 the landlord, assuming they can get more rent for the apartment; gave us 30 days notice to vacate thus breaking the contract, and leaving us homeless as it was near impossible to find new accommodation on short notice. There was no empathy for our plight. This made our first month in Portugal a living hell. We have now had to leave Lisbon on this account. It must be said Flatio was of no help, in fact very much an ally to this despicable act. Never rent from this couple and try to avoid Flatio.

This place is noisy, dirty, and unpractical. Not to mention unsafe, as the fire extinguishers were over 18 months past due for inspection when I stayed there and one of them was totally empty. There is no system for disposing of previous guests' food, so it's just left there to rot and fill up the fridge. The buzzer rings all night as people come and go into the building, and the rooms' doors must be slammed shut to close them: good luck sleeping through the night. There is no free clothes washing, instead we were allowed one bag for free throughout our stay, but it's normally paid. Ditto for cleaning the room, it costs 25 EUR per. Common areas are barely cleaned only once a week on Mondays. Some things are missing like any kind of paper towels in the kitchen (you have to buy your own) or toilet paper (you also have to buy your own if you run out). The rooms don't have much space to store your clothes, there is no space to properly hand the towels to dry, and the heavy metal bathroom door is VERY noisy to open/close. The owner (who isn't named Nicolas, despite what it says on the listing) takes a few days to answer messages. Also be aware there is no staff at the property, and to open the outside doors you will need a smartphone with a roaming plan (and hope you don't run out of battery). I would not recommend this place despite the low price, and I wouldn't stay there again.

venho por este meio mostrar o meu desagrado face a esta Empresa e não à plataforma Flatio que é excepcional! a dita Empresa WarmRental solicita indevidamente cauções de valores exorbitantes e dado que não excedi os 4 meses acabaram por fazer essa prática ilegal na plataforma, no entanto aceitei. tentei rescindir contrato 14 dias antes do mesmo findar e não foram condescendentes e não quiseram devolver o depósito de segurança e acabaram por não devolver, Empresa sem palavra, não teem espaço físico e apenas respondem por e-mail. relativamente à casa, excepcional, zona tranquila, edifício moderno e novo. embora as casas sejam razoáveis, a atitude deles é lamentável em tempos de pandemia relativamente aos depósitos de segurança. Obrigada, Sara Silva.

I stayed in the Lisbon Steps apartment. I felt BnBird misrepresented the apartment that I stayed in on the apartment's listing: they described it as "gets tons of light during the day!" whereas in reality it was the darkest apartment I have ever stayed in. After I complained, they removed this sentence from the listing. The listing also said "the bedroom has one comfortable double bed". This was only true after they replaced the bed with a new one, 1 week into my 2-week stay. The old bed had a mattress lying on a hard board that curved upwards at the ends, making it very uncomfortable to lie on. BnBird were always friendly and polite in their responses. But I am frustrated that the flat didn't match the description, and I feel I overpaid for my stay.

Uma espelunca! Casa a evitar a todo o custo! A roupa que estendi ficou cheia de pêlos e cócó de gato. Foi necessário lavá-la de novo. A senhora Morgane, cito, disse-me para ir "falar com os vizinhos, que era tranquilo". Verdadeiramente lamentável a falta de profissionalismo desta senhora. Quando reclamei, nada fez. Nesta casa, não se pode abrir as janelas das traseiras, o cheirete a cocó de gato e os mosquitos que a porcaria atrai são insuportáveis. Chamei a PSP e a Policia Municipal. Vieram e verificaram as condições de insalubridade do alojamento. Vou fazer uma exposição à ASAE e a minha queixa fica igualmente pública, na Polícia Municipal. O senhorio, pelo que observei, esteve cá quando reclamei e pedi a devolução do dinheiro, mas não foi capaz de nos bater à porta e dizer algo. Para terminar, a Sra. Morgane, que muitas vezes nem percebia o que eu estava a dizer-lhe, estava à espera que saíssemos ontem e procurássemos outro alojamento, isto em pandemia e com o concelho de Lisboa em situação de cerco pandémico. Inqualificável! Amanhã vou ter de ir para outro alojamento, isto em dia de trabalho para mim é com todo o prejuízo que vai trazer-me. Pedem-me, para o período de 28 de Junho a 14 de Julho, no qual preciso de ficar em Lisboa, exactamente os 1200€ que paguei para vir para aqui. A FLATIO está a propor-me que pague 400 e tal euros pelos dias que aqui fiquei. Já expliquei várias vezes o porquê de me ir embora: esta casa é insalubre. Que imagem quer a FLATIO ter? A de apoiar senhorios que dispõem de alojamentos sem condicões? Esta é a pior experiência de sempre em alojamentos locais. Aguardo a devolução integral dos 1200€. Se não me restituírem o dinheiro, fico em dificuldades para pagar o novo alojamento, tudo culpa de um senhorio, da Sra. Morgane, que de profissional nada tem e, agora, da FLATIO, que quer que eu aceite 700 e poucos euros de devolução. A FLATIO já me enviou duas vezes o mesmo documento de rescisão, sempre a propor que pague por uma estadia como a que descrevi. Tudo do pior. Em suma, para onde é que eu vou, com o dinheiro que querem devolver-me? Aqui na FLATIO o cliente é o elo mais fraco?