Your stay in this property will be covered by our StayProtection package with Stay Benefits included! Read more
Other things to keep in mind
- "Self-Catered" apartment. All basic items are provided to start your stay, including toiletries (shower gel, shampoo), toilet paper, etc. These items are offered as a welcome courtesy. No replacements or replacements are provided. All remaining items must be purchased by the guest.
- Bed and bath linen are provided according to the number of guests defined in the reservation. For stays longer than one week, additional sets will be provided.
- For stays longer than fifteen days, cleaning and linen changes will be provided (generally in the middle of the stay) and are arranged directly with the guest. Additional cleanings will incur the cost of the cleaning fee.
- Check-in time starts from 3pm until 9pm (additional cost of R$25 for check-ins after 9pm) and check-out must be completed by 11am.
- On the day of your arrival, we or a member of our team will be at the apartment to welcome you. To organize your arrival, we would appreciate it if you let us know your estimated time of arrival as soon as possible. If you arrive by plane and provide us with your flight number, we will be able to track your arrival.
- A set of keys will be provided at check-in and must be returned at check-out. Loss or damage to the key set may incur additional costs.
- The apartment has air conditioning.
- On Smart TV, only Streaming service APPs (Netflix, Amazon, Apple TV, HBO, etc.) are available and not the respective accounts. Therefore, to be used, guests must use their own accounts.
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Every time you rent through Flatio, you're automatically covered by our StayProtection package.
By booking this property, you'll also enjoy extended protection in the form of Stay Benefits - a unique offering backed by AXA! Here's what such packaging includes:
Once you send a reservation request, the landlord is notified that you are interested in their offer. From that moment, they have 24 hours to approve or reject your reservation.
Landlords are mainly interested in the profile of their tenant. Do not forget to fill in all necessary information, add your profile picture, or even make a short video about yourself. Doing that will make you more attractive for the owner and your reservation will more likely get approved.
You can take a look at the contract in advance and online with every offer. After you sign it, you will find it in the application My Housing.
While arranging a contract on Flatio, you do not have to worry that it could be disadvantageous for you. Our contracts are made so that we avoid all problems! All of them are the same, used by all the landlords on Flatio.
Ваше время дорого. Именно поэтому мы добавили на нашу платформу возможность виртуального тура, чтобы вы могли увидеть некоторые из объектов аренды, размещенных на Flatio, не выходя из дома.
Если виртуальный тур не доступен для выбранного вами жилья, вы можете связаться с арендодателем и спросить его, готов ли он провести для вас персональную экскурсию по жилью.
Если вы заселились, а арендованное жилье не соответствует информации на Flatio, сообщите нам об этом как можно скорее!
Если условия для отказа соблюдены и арендодатель не может устранить проблему немедленно, у вас есть возможность расторгнуть договор аренды с полным возвратом денег. Мы также активно поможем вам найти альтернативное жилье и будем рядом с вами до тех пор, пока все не будет решено.
С условиями и всеми подробностями нашей Гарантии при переезде вы можете ознакомиться в этой статье нашего Справочного центра.
How you can cancel a reservation varies depending on what stage the reservation is in.
Is your reservation request still waiting for landlord approval? Then you can simply cancel it directly from your My Housing web app!
However, suppose the owner has already approved your reservation request, and you are no longer interested in it. In that case, you can still cancel the reservation before you sign the lease agreement. Just consider that you should do this only in essential cases. Because when the landlord accepts your reservation, their property is stopped being advertised, and they can lose the chance to rent their property to someone else.
Do you have an approved reservation and also a valid agreement? In order to cancel your reservation, contact Flatio customer support well in advance of your contract beginning (the specific time and amount of refund depends on the type of cancelation policy).
Не беспокойтесь, если в этой квартире вы не чувствуете себя как дома. У нас есть множество вариантов жилья для различных потребностей. Наша жилищная платформа предлагает 660 другие квартиры в аренду в Порту, которые могут лучше подойти для вас - у нас есть лучшее дешевое жилье в Порту.
Все квартиры сдаются без залога, где это возможно, и с включенными коммунальными услугами, так что вам не придется беспокоиться о скрытых платежах и вы сможете наслаждаться своим пребыванием в Порту.
Более того, в случае возникновения каких-либо проблем, у нас есть дружелюбная служба поддержки клиентов, готовая помочь вам решить любые вопросы. Проверьте другие квартиры в аренду в Порту и наслаждайтесь своим пребыванием в полной мере.