Your stay in this property will be covered by our StayProtection package with Stay Benefits included! Read more
Для наших гостей в середине пребывания мы оставляем небольшой приветственный набор:
- мочалка, тряпка, хозяйственное мыло.
- соль сахар.
- Чистые полотенца и простыни.
- 1 бутылка воды.
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Every time you rent through Flatio, you're automatically covered by our StayProtection package.
By booking this property, you'll also enjoy extended protection in the form of Stay Benefits - a unique offering backed by AXA! Here's what such packaging includes:
Trinidad usually responds to messages within 6 hours .
Once you send a reservation request, the landlord is notified that you are interested in their offer. From that moment, they have 24 hours to approve or reject your reservation.
Landlords are mainly interested in the profile of their tenant. Do not forget to fill in all necessary information, add your profile picture, or even make a short video about yourself. Doing that will make you more attractive for the owner and your reservation will more likely get approved.
You can take a look at the contract in advance and online with every offer. After you sign it, you will find it in the application My Housing.
While arranging a contract on Flatio, you do not have to worry that it could be disadvantageous for you. Our contracts are made so that we avoid all problems! All of them are the same, used by all the landlords on Flatio.
Ваше время дорого. Именно поэтому мы добавили на нашу платформу возможность виртуального тура, чтобы вы могли увидеть некоторые из объектов аренды, размещенных на Flatio, не выходя из дома.
Если виртуальный тур не доступен для выбранного вами жилья, вы можете связаться с арендодателем и спросить его, готов ли он провести для вас персональную экскурсию по жилью.
Если вы заселились, а арендованное жилье не соответствует информации на Flatio, сообщите нам об этом как можно скорее!
Если условия для отказа соблюдены и арендодатель не может устранить проблему немедленно, у вас есть возможность расторгнуть договор аренды с полным возвратом денег. Мы также активно поможем вам найти альтернативное жилье и будем рядом с вами до тех пор, пока все не будет решено.
С условиями и всеми подробностями нашей Гарантии при переезде вы можете ознакомиться в этой статье нашего Справочного центра.
How you can cancel a reservation varies depending on what stage the reservation is in.
Is your reservation request still waiting for landlord approval? Then you can simply cancel it directly from your My Housing web app!
However, suppose the owner has already approved your reservation request, and you are no longer interested in it. In that case, you can still cancel the reservation before you sign the lease agreement. Just consider that you should do this only in essential cases. Because when the landlord accepts your reservation, their property is stopped being advertised, and they can lose the chance to rent their property to someone else.
Do you have an approved reservation and also a valid agreement? In order to cancel your reservation, contact Flatio customer support well in advance of your contract beginning (the specific time and amount of refund depends on the type of cancelation policy).
I think they can improve the cleanliness of the studio. When I received the studio it was not as clean as you expect, there was dust in furniture, closet, etc. and mold in the shower and toilet.
My experience with the Land owner:
First of all I congratulate them in relation to the answer on the emergency line. I called them few times, for simple issues, they always respond and gave me the solution immediately. I think this is important for a tenant.
Also, the person who take over the studio was very kind to let us left the keys 2 hours after the check out time (11 am). In my opinion I had a good reason for being delayed and I will explain why on the next paragraphs. In relation to administrative issues I didn´t have an adequate response on the following:
* I requested to extend my stay, they accepted it and gave me the prices and availability. The next day I accepted, however, the day after they notified me that they had rented the studio to someone else. This caused me great inconveniences since it was only 2 days before having to hand back the studio. I would have expected them to at least call me to ask me if I wanted to confirm the extension, and to respect that my request came first, but they unfortunately didn't do so. That was very inconvinient for me and left me very little time to arrange all to deliver the studio on time. So I end up delivering it 2 hours after the check-out time but surely I left the keys in a cleaner studio than the one I received..
* They never send me the handover certificate already filled in and signed even I requested it several times.
In general this is a study I recommend. taking into account to prevent administrative issues.
It´s a residential neighbourhood where people are very kind and friendly. I felt secure walking even at night. Everything you need is at walking distance. Public transport is at walking distance and is very good. It´ll take you to furthest beaches, malls, cities, etc.
The beach between Torremolino y Málaga that allows to take yourdog and let her/him loose.