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Help Center Help for tenants StayProtection for tenants
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Guide for landlords
How Flatio works and why it pays off How to start advertising on Flatio How to attract the tenants How to set prices Reservations Lease agreement Payments Move in and move out of tenant StayProtection for landlords Legislation Coronavirus vs. Flatio
Help for tenants
How Flatio works Reservation request Lease agreement Payments Move-in and move-out During the stay StayProtection for tenants Coronavirus vs. Flatio

Help for tenants

StayProtection for tenants

What does StayProtection for Tenants include?
In this article, you can find out what security services you have at your fingertips thanks to Flatio's exclusive tenant protection! …
What is Flatio’s Move-in Guarantee and how can I use it?
Our exclusive Move-in Guarantee is your safety net for issues during your move-in. In this article, you can learn how it works in detail!…
What are Stay Benefits for Tenants and when do they apply?
Do you have any questions regarding our Stay Benefits coverage? Find out how it all works, what's covered, and when it's included in your stay…
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If something is still unclear about the dates of your next stay, search for listings with a friendly cancelation policy.
Is my stay as a tenant always protected or are there exceptions?
Here you can learn all about our protection packages, including information about how you're always covered and what security measures can…
How can I get help from AXA Assistance regarding Stay Benefits for Tenants?
Wish to claim any Stay Benefits coverage during or after your stay? In this article, you can see our guidance on every possible situation.
What can I use the 24/7 emergency line for?
Who provides you with the 24/7 emergency line, how does it work, and what can it be used for? Find all these details below! —
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