Curious about the possibility of direct cash payments? Below, you can learn in what cases we allow this and how it all works.
Can guests pay in cash?
The article was updated on 23. 4. 2020.
Yes, you can accept cash payments from guests who are renting with you via Flatio. However, cash payments are not acceptable for the first month’s rent. The first rental payment must be paid by online payment (by credit or debit card using payment gateway) or bank transfer within 24 hours after you approve the booking request as part of the contractual process.
If a guest would like to pay you in cash for subsequent months, please contact our Support team at [email protected]. We will manually mark the payment in the system as paid. Then, the Host fee for this payment will be deducted from the following rent.
If there is no other rent payment, or the amount of the new payment does not cover the Host fee due, then you will have to pay the Host fee to us directly. We will bill you for this in the next monthly statement.
